Shipping Policy
1. Delivery Areas
We currently deliver across Kuwait. Some areas may have extended delivery times.
2. Processing & Delivery Time
Order Processing: Orders are processed within 24 hours of confirmation.
Delivery Time: Standard delivery takes 1-3 business days, depending on location.
3. Shipping Charges
Shipping fees vary based on location and order size. The exact cost will be displayed at checkout.
4. Failed Deliveries
If delivery fails due to:
- Incorrect address provided by the customer
- Customer unavailability for delivery
We will attempt one redelivery. If unsuccessful, the order will be canceled with no refund.
5. Order Tracking
Customers will receive tracking details via email or SMS once the order is dispatched.
For shipping inquiries, contact hello@gfreecollective.com.